FAQs

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Table of Contents

  1. How do I request more information?
  2. What information is required to Quote a Fixture?
  3. What information is required to Quote a Program?
  4. Why do I need to send all that for a Quote?
  5. How long does it take to get a Quote?
  6. What if I don't have everything?
  7. When is the best time to call?

How do I request more information?

Request more information from TestCrafters ... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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What information is required to Quote a Fixture?

You will need to send Gerber files (electronic fabrication of the bareboard), CAD data (electronic component placement, in relation of the holes), Assembly and Fabrication detail drawings, a Bare board and a Loaded board. For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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What information is required to Quote a Program?

You will need to send Gerber files, CAD data, Assembly and Fabrication detail drawings, a Bare board, a complete set of Schematics, (including any ECOs) a Bill of Materials and a Loaded board. For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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Why do I need to send all that stuff?

To give you the most accurate Quote possible, we need as much information as possible.   Unlike some of our competitors, we preprocess all your data to give you as close to actual counts as possible.  Giving us a loaded board for example, (as it will be tested in production) allows us to accommodate high-profile components, or cables and connectors on the bottom.  Assembly and Fab details are used as a crosscheck for the Gerbers and CAD data.  The Bill of Materials (BOM) provides the components and their values and can be matched to the Schematics.  Of course, all of the information provided must be of the same revision. For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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How long does it take to get a Quote?

In most cases, we can return a formal Quote within 72 hours after receiving your documentation.  For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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What if I don't have everything?

Call us and tell us what you do have.  We have been known to work with very little to get you a quote. For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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When is the best time to call?

Right Now!  Leave a message if after hours and we'll call you back. For more info... tc@TestCrafters.com or FAX us at 1-866-313-8695 or Call us at 602-540-4262.

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Last modified: April 3, 2013